Our Location

We are present in 17 countries globally.

Botswana | Burkina Faso | Egypt | Ghana | Kenya | Liberia | Malawi | Niger | Nigeria | Rwanda | South Sudan | South Africa | Tanzania | Uganda | Zambia | India | UAE

Africa

We have over 10,000 staff employed in 15 countries in Africa. We serve Telecom, BFSI, e-commerce, Internet Service Providers, automotive, e-government, a major satellite TV service in Sub-Saharan Africa, Kenyan Digital TV and Telephony provider, Rwanda based female focused e-commerce platform, global market research and consulting firm and others. 

Burkina Faso

iSON has been in contact centre operations in Burkina Faso since June 2011. For a leading Africa based telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, Social Media care, eKYC and Data Cleanup services. We have close to 150 staff employed in our contact centre service delivery.

ISON BPO BURKINA FASO SARL

Registered Office

Secteur 28, Lot 37, Parcelle 03, Section kw,11BP, 257, Ouagadougou 11, Burkina Faso

Corporate Office

Avenue De La Concorde, 01 BP 5578 Ouagadougou 01, Tanghe Burkina Faso
+227 88850303

jaspal.khalsa@isonbpo.com

12°23'50.5"N 1°30'55.4"W

Ghana

iSON has been in contact centre operations in Ghana since November 2015. For a leading African telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployement & Management services. We have close to 700 staff employed in our service delivery operations.

ISON BPO GHANA LIMITED

32 Samora Machel Road, Asylum Down, Accra Ghana
+233 242548173

senthil.kumar@isonbpo.com

5°41'16.1"N 0°00'03.8"W

Kenya

iSON has been in contact centre operations in Kenya since February 2011. For a leading African telecom client, iSON provides Inbound Customer Service , mobile money , Inbound-Dealer Helpdesk, Outbound Sales , Retention and customer Health check , Back-Office, Social Media care, KYC, W.COM-Mailbox , Data Cleanup services, switch board services, We have 215+ staff employed in our service delivery operations. Besides Telecom, we serve automobile clients.

ISON BPO KENYA LIMITED

Registered Office

Plot No.1870/1/176, ALN House, Eldama, Ravine Gardens, Off Eldama, Ravine Road, P.O.Box 200-00606, Nairobi, Kenya

1°15'48.0"S 36°48'23.6"E

Corporate Office

3rd Floor, Fedha Plaza, Mpaka Road, Westlands, P.O.Box 102028-00101, Nairobi, Kenya

ravi.kiran@isonbpo.com

1°20'05.7"S 36°53'44.2"E

Liberia

iSON has been in contact centre operations in Liberia since August 2015. For a leading African telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployement & Management services. We have close to 25 staff employed in our service delivery operations.

ISON BPO LIBERIA LIMITED

Montserrado, Monrovia/ Upper Benson Street/ Blue Plaza Building/ 3rd Floor, Liberia.
+234 810 900 3690

javid.hussain@isonbpo.com

6°17'29.0"N 10°41'28.2"W

Malawi

iSON has been in contact centre operations in Malawi since July 2017. For a leading Africa based telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, Social Media care, eKYC, Data Cleanup services. We have close to 90 staff employed in our contact centre service delivery.

ISON BPO LIMITED

Knight & Knight Suite, 1st Floor, St. Martins House, City Centre, Lilongwe
+256 755132516

sidharth.sheoran@isonbpo.com

13°58'20.3"S 33°45'20.4"E

Niger

iSON has been in contact centre operations in Niger since Sep'2011. For a leading Africa based telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, Social Media care, eKYC, Data Cleanup services. We have close to 95 staff employed in our contact centre service delivery.

ISON BPO NIGER

Registered Office

RCCM-NI-NIA-2011-B-803 BP 12950, Quartier nouveau marche, Rue NM-porte 110, Niamey, Niger

Corporate Office

BP 12950, Immeuble Baba Ahmed Issa, collé à la Samaria Lacouroussou, Niamey Niger
+227 88850303

jaspal.khalsa@isonbpo.com

13°30'37.5"N 2°07'54.7"E

Nigeria

iSON has been in contact centre operations in Nigeria since June 2011. For two leading Africa based telecom clients, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployement & Management, Social Media care, eKYC and Data Cleanup services. We have close to 2500 staff employed in our contact centre service delivery centres. 2 of the centres are in Ibadan and one each in Abeokuta and Ilorin.

ISON BPO International Limited

Registered Office

PC 11, Engineering Close, Victoria Island, Lagos, Nigeria

6°26'02.5"N 3°25'34.8"E

Location Head

Shobhit Saxena

shobhit.saxena@isonbpo.com

+234 7031721788

Business HR

Stephen Obasohan

stephen.obasohan@isonbpo.com

+234 8022228981

ISON BPO INDIA PRIVATE LIMITED

Oyo State

Site Office

ISON BPO International Limited

3rd Floor, Kingsway Building, Dugbe, Ibadan, Oyo State, Nigeria
+234 8022225491

sandeep.nair@isonbpo.com

7°23'12.7"N 3°52'51.8"E

Site Office

ISON BPO International Limited

ISON BPO International Limited The Platform, 20, Race Course Road, Opposite Gate 2, Lekan Salami Stadium, Adamasingba, Ibadan, Nigeria
+234 8022225491

sandeep.nair@isonbpo.com

7°23'53.3"N 3°53'10.8"E

Kwara State

Ogun State

Site Office

ISON BPO International Limited

Bola Saad Building, Ahmadu Bello Avenue GRA, Ilorin, Kwara State, Nigeria
+234 8022225491

sandeep.nair@isonbpo.com

8°28'57.2"N 4°34'16.3"E

Site Office

ISON BPO International Limited

Glass House, 57 Tinubu road, Ita-Eko, Abeokuta, Ogun State, Nigeria
+234 8022225491

sandeep.nair@isonbpo.com

7°08'21.0"N 3°19'51.7"E

Rwanda

iSON has been in contact centre operations in Rwanda since 29th March 2013. For three leading Africa based telecom clients, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployement & Management, Social Media care, eKYC, Data Cleanup services. We have over 300 staff employed in our contact centre service delivery centres. In Rwanda, iSON BPO has completely dominated the market with all the leading telecom companies as our clients.

ISON BPO RWANDA LIMITED

Registered Office

Umujyi Wa Kigali, Nyarugenge-6679, Kigali, Rwanda

Corporate Office

Airtel Building, 1st Floor, Remera – Kisimenti, Opp. RBC (formerly ICTR), Kigali Rwanda
+ 250 727972521

puneet.arora@isonbpo.com

Site Office

4th Floor, Bodfia Mercy House, PO box 1260, Kimihurura, Kigali, Rwanda

South Sudan

iSON has been in contact centre operations in South Sudan since September 2015. For a leading African telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office , IVR Deployment / Management, Showrooms Staff Deployement & Management services. We have 15 staff employed in our service delivery operations.

ISON BPO S.L. LIMITED

1st Floor, Tumbura House, Tumbura Road off Juba University Main, Road Juba, Central Equatoria State, Republic of South Sudan

4°50'49.7"N 31°36'40.5"E

South Africa

iSON has acquired Coracall Pvt. Ltd, South Africa. Coracall is an established name in Outbound Offshore Contact Centre specialising in sales campaigns focused on Telecommunications, Energy and Financial Services sectors. We have deployed a 400 strong team, based in South Africa – passionate about customer service and dedicated to exceeding expectations on service delivery.

ISON BPO SOUTH AFRICA (PTY) LIMITED

Block A, Illovo Park, 1 Montgomery Drive, Mount Edgecombe, Kwa-Zulu Natal 4300, South Africa
+27 711788405

daryl.athimulam@isonbpo.com

29°42'59.1"S 31°03'11.9"E

Tanzania

iSON has been in contact centre operations in Tanzania since March 2011. For two leading Africa based telecom clients, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, IVR Deployment / Management, Showrooms Staff Deployement & Management, Social Media care, eKYC and Data Cleanup services. We have close to 1300 staff employed in our contact centre service delivery centres. Besides 3 Telecom companies, a leading Media/DTH company is also our client in Tanzania.

ISON BPO TANZANIA LIMITED

6th Floor, Faykat Tower, Plot No.237, Block 41, Kinondoni, Dar es Salaam, Tanzania
+255 654766668

abhishek.pashine@isonbpo.com

6°50'24.9"S 39°15'22.3"E

Uganda

iSON has been in contact centre operations in Uganda since February 2013. For a leading Africa based telecom client, iSON provides Inbound Customer Service, Inbound-Dealer Helpdesk, Outbound Sales, Back-Office, Social Media care, eKYC and Data Cleanup services. We have over 415 staff employed in our contact centre service delivery. Besides Telecom, we serve various other industries like Media/DTH, Technology, Education in Uganda.

ISON BPO UGANDA LIMITED

Floor 2 &3, Lourdel Towers, Plot 1 Lourdel Road, Nakasero P.O.Box 9399, Kampala, Uganda
+256 755132516

sidharth.sheoran@isonbpo.com

0°19'53.1"N 32°34'35.8"E

Zambia

iSON has been in contact centre operations in Zambia since August 2015. For a leading African telecom client, iSON provides Inbound Customer Service, Inbound-Dealer HelpdeskOutbound Sales, Back-Office , IVR Deployment / Management, Showrooms Staff Deployement & Management services. We have close to 230 staff employed in our service delivery operations.

ISON BPO ZAMBIA LIMITED

2, Kara Close, Casanova Street, Makeni, Lukasa, Zambia

15°24'53.7"S 28°17'45.7"E