Verticals

E-commerce

We enable e-commerce organizations to stay connected with customers, leveraging our expertise in customer service to gain cost and process efficiencies through outsourcing, and improve customer satisfaction and retention.

With our comprehensive BPO service offering, aviation industry can benefit from:

  • Manage Your online retail presence
  • Higher brand recall in online market place
  • Virtual Customer Experience
  • Higher levels of customer engagement
  • Creating Moments of Truth for customers

Specialised Services

  • Customer Acquisition
  • Merchant Acquisition
  • E sales process
  • Travel and Leisure
  • Ticket and Hotel Order Booking
  • General Customer Care (Cancellations and Refunds)
  • Website Traffic Management
  • Up Sell and Cross Sell of Promotions
  • Lead Content Enrichment and Authentication
  • Quality Assurance