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Government

We support Government institutions achieve public service transformation through processes, operations efficiency and effectiveness of public functions.

With our comprehensive BPO service offering, Government agencies can benefit from:

  • Improved efficiency in performance of public service
  • Better turnaround time and reduced costs through continuous process improvement and automation
  • Improved satisfaction and encouraged people with on-time services
  • Robust and enhanced data security
  • Real-time insights through dashboard reporting

Specialised Services

  • Electronic communications services
  • Citizen Utility Services
  • Online System for Complaint Handling
  • Payroll and Human resource System
  • Helpline Services
  • Inbound calls
  • Outbound calls
  • Health Helpline and Medical Advice