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Telecom

We help telecom organizations to move from transactional processing to customer lifecycle management (CLM), enabling monitoring and reduction of cost per customer while increasing ARPU & retention.

With our comprehensive BPO service offerings, telecom service providers can benefit from:

  • Improved customer acquisition and increased market share
  • Enhanced customer satisfaction and increased customer retention
  • Reduced costs and improved profitability
  • Improved cash inflow and maximized revenue generation and reduced churn

Specialised Services

  • Customer Acquisition
  • Sales Closure
  • Order Fulfilment
  • Billing Support
  • Post Sales Support
  • Technical Support
  • F A
  • HRO
  • Document Management
  • End to End process mapping and improvement

Customer Lifecycle Management

customer-life-cycle