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Strategies of building value
for customer retention

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A Guide to our Hot Topics

Our unwavering focus on service excellence has seen iSON Xperiences grow from humble beginnings in a single call centre in Africa, to enjoy a presence in 19 countries, driven by a workforce of over 18,000 employees, conducting over 50-million customer transactions per month, for more than 500-million customers globally. We truly are a global organisation, of global citizens, servicing global brands.

Case Studies

Legal InsightsAi-Powered Service
Debt CollectionRyan Strategic Advisory
Lead GenerationBeyond Boundaries
Enhancing OperationsCredit Repair Company
Debt CollectionIan Wood - Seamless Egypt
Cost SavingsCCT/IVR Deployment
AHT ReductionCCT/IVR Deployment
Revenue EnhancementCCT/IVR Deployment
Cost SavingsCCT/IVR Deployment
Cost SavingsCCT/IVR Deployment
Cost SavingsCCT/IVR Deployment
Chat SupportCX Improvement
Chat SupportCX Improvement

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Introducing our leadership team of ISON XPERIENCES.
A devoted group of strong commanders, passionate about transforming business with decades of experience and skills.

OUR EPISODES

Podcast & Videos

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CX Partnerships After The Pandemic
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Driving Customer Engagement through Artificial intelligence

OUR EPISODES

Podcast & Videos

0:00 / 0:00
CX Partnerships After The Pandemic
0:00 / 0:00
Driving Customer Engagement through Artificial intelligence

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